Reparti Books

Customer Service

15%
Dangerous Customer Service: How You Can Turn Your Team Into an Innovation Force
di Various, Who's Who
€ 12.05 € 10.24
Grouped: How Small Groups of Friends Are the Key to Influence on the Social Web
di Paul Adams
€ 24.56
15%
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service
di Ted Kinni, Theodore Kinni
€ 20.63 € 17.54

The Ultimate Question 2
di Fred Reichheld
€ 24.55
15%
Delivering Knock Your Socks Off Service
di Performance Associates, Inc Performance Associates, Inc. Performance Research Associates
€ 15.72 € 13.36
15%
"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
di Jeanne Bliss
€ 12.21 € 10.38

The Zappos Experience: 5 Principles to Inspire, Engage, and Wow
di Joseph Michelli
€ 20.96
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
di Reza Soudagar, Vinay Iyer, Volker Hildebrand
€ 25.10
15%
The Ultimate Question 2
di Fred Reichheld
€ 23.15 € 19.68

Choosing a Crm Vendor: Best Practices, Pitfalls, and the Myth of the Turnkey Solution
di Andrew Schultz
€ 17.02
Maximizing Lead Generation: The Complete Guide for B2B Marketers
di Ruth Stevens
€ 20.28
15%
The Hidden Power of Your Customers: 4 Keys to Growing Your Business Through Existing Customers
di Becky Carroll
€ 20.56 € 17.48

Help Desk Technician - Complete Certification Kit Book - Second Edition - Essential Study Guide and Elearning Program, Second Edition
di Ivanka Menken, Claire Engle
€ 187.89
The Retail Handbook
di Antony Welfare
€ 17.92
15%
Drive Your Sales and Marketing Activities with Openerp
di Pinckaers Fabien, Van Vossel Els
€ 31.38 € 26.67

Who's the Best in Customer Service
di Karyn J. Smith
€ 8.69
15%
Wired and Dangerous: How Your Customers Have Changed and What to Do about It
di Chip R. Bell, John R. Patterson
€ 16.47 € 14.00
E-Adoption and Socio-Economic Impacts: Emerging Infrastructural Effects
€ 158.01

Help Desk Analyst Complete Certification Kit: Essential Study Guide and Elearning Program - Second Edition
di Ivanka Menken, Claire Engle
€ 38.12
15%
Beyond the Familiar: Long-Term Growth Through Customer Focus and Innovation
di Patrick Barwise, Sean Meehan
€ 24.47 € 20.80
15%
Harvard Business Review on Increasing Customer Loyalty
€ 17.62 € 14.98

15%
Ultimate Customer Service: Customer Service Essentials for Loyal Customers [With DVD]
di Mark Sanborn, Zig Ziglar
€ 93.09 € 79.13

Top Books

Concrete Portable Handbook

1.

ladder

Concrete Portable Handbook

R. Dodge Woodson

€ 87.86 € 74.68

Rsmeans Green Building Cost Data 2012: Means Green Building

2.

ladder

Rsmeans Green Building Cost Data 2012:

€ 116.57 € 99.08

Distributed Intelligence in Design Distributed Intelligence in Design

3.

ladder

Distributed Intelligence in Design

Distributed Intelligence in Design Sympo

€ 120.65

Modern Construction Economics: Theory and Application

4.

ladder

Modern Construction Economics: Theory

Richard De Neufville

€ 99.84

Zumba: Ditch the Workout, Join the Party! the Zumba Weight Loss Program [With DVD]

5.

ladder

Zumba: Ditch the Workout, Join the

€ 21.94 € 18.65

Luxury Toys for Men

6.

ladder

Luxury Toys for Men

€ 52.48 € 44.61

Once There Was a War

7.

ladder

Once There Was a War

€ 11.34 € 9.64

Slaughterhouse-Five: Or the Children's Crusade, a Duty-Dance with Death

8.

ladder

Slaughterhouse-Five: Or the Children's

€ 6.51 € 5.53

9.

ladder

€ 6.76 € 5.75

The Wonderful Wizard of Oz

10.

ladder

The Wonderful Wizard of Oz

€ 11.58 € 9.84

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