Organizational Learning: How Companies and Institutions Manage and Apply Knowledge

To survive in any economic climate organizations must manage what they know and adapt this knowledge to rapidly changing environments. "Organizational Learning" demonstrates that companies can reap greater awards in productivity, speed, and profitability by developing the four categories of information management: a company's "Culture" that institutionalizes knowledge; the "Old Pros "with organizational knowledge born of experience; "Archives" that serves as the institution's internal repository for knowledge; and the "Processes" that impose prior learning and discipline on new generations of employees. Drawing on decades of first-hand experience, Jerry Wellman lays an important foundation for those interested in the ways that information is captured and utilized.