I Love You More Than My Dog: Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad

I Love You More Than My Dog: Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad

di Jeanne Bliss

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Contenuto

Many businesses have customers who admire them, but only an elite few have true advocates--fans who rave about them to anyone who will listen. After studying and working with dozens of beloved companies, Bliss has identified five key decisions that lead to customer devotion.

Dettagli del prodotto

  • Titolo: I Love You More Than My Dog: Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
  • Autore: Jeanne Bliss
  • Editore: Portfolio
  • Data di Pubblicazione: Ottobre 2011
  • ISBN: 9781591844419
  • Reparto: Customer Relations



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