Enterprise Excellence: A Practical Guide to World-Class Competition

New Holistic Approach to Success and Continuous Improvement

Following up on the authors' bestselling Achieving the Competitive Edge, this book introduces the concept of enterprise excellence, offering a set of tools that take you beyond Lean Six Sigma. Enterprise Excellence helps you establish the infrastructure to achieve excellence in your organization and maintain a culture of continuous measurable improvement to maintain preeminence in your operations. You'll discover how the enterprise excellence approach works at all levels of both nonprofit and commercial organizations.

Based on the authors' firsthand experience working with a broad range of clients, this book gives you the skills needed to implement a successful enterprise excellence program within your own organization, and:

Covers all aspects of enterprise excellence, including a wealth of tools needed for success

Sets forth easy-to-follow examples and applications that can be adapted to any organization

Offers tools and methodologies to help organizations realize significant improvements quickly

Adapts to multiple levels within an organization, including executives and line managers

Helps you overcome the obstacles standing in the way of success and demonstrates the effect of a true commitment to change the status quo

Each of the book's ten chapters ends with a set of key points to help reinforce what you need to do to effect improvement. A bibliography enables you to investigate any of the individual topics in greater depth.

No single method enables you to overcome all business problems. With the enterprise excellence approach, you get a broad range of tools and methods that can be adapted to your organization's unique needs and place it firmly on the path to success and continuous improvement.