Buying Professional Services: How to Get Value for Money from Consultants and Other Professional Services Providers

Private and public sector organizations spend huge amounts of money buying professional services, and most are doing it badly. Many lack strong procurement processes or an adequate understanding of the marketplace, resulting in wasted money and disappointing outcomes. Others apply procedures inappropriately.

Furthermore, many professional services firms don't understand how the increasing application of professional procurement processes could affect their business model, client engagement and, ultimately, their profitability.

Using real examples from a range of private sector firms, government departments, and from the professional services firms themselves this book explores the world of procurement.